Diploma of Community Services

[CHCMHS001] Work with people with mental health issues #

This unit focuses on how to work respectfully with clients experiencing mental health concerns. You will learn about the key principles and practices in working collaboratively with a client, their support network, and other service providers, in order to best meet their needs.

[CHCDIV001] Work with diverse people

This unit gives the student the opportunity to reflect upon gender, culture, ethnicity, subculture, sexuality and ability and how they are each to be valued and respected within our community and a counselling context.

[CHCDIV002] Promote Aboriginal and/or Torres Strait Islander cultural safety

Students will gain the relevant skills and knowledge to work respectfully within diverse cultures and social situations, including Aboriginal and/or Torres Strait Islander people. Students will learn how to identify, develop strategies and model cultural safety issues within the workplace and with clients.

[CHCLEG003] Manage legal and ethical compliance *

This unit focuses on understanding, developing and monitoring legal, ethical and compliance issues within a service.

[CHCCOM003] Develop workplace communication strategies #

Students learn how to identify and develop communication practices within a service, to clients and with external support networks.

[CHCADV002] Provide advocacy and representation services #

Students will gain the skills and knowledge required to formally represent the interests of service users.

[CHCPRP001] Develop and maintain networks and collaborative partnerships #

This unit provides the skills and knowledge required to identify networking and collaboration needs and develop formal and informal partnerships to enhance service delivery and improve professional practice.

[CHCCCS004] Assess co-existing needs # *

Students will learn how to assess the diverse and multi-faceted needs of people and determine both internal and external services required to meet those needs.

[CHCCSM013] Facilitate and review case management *

This unit helps students to be able to determine an initial response to case management, as well as developing a plan and conducting case management meetings.

[HLTWHS003] Maintain work health and safety #

Students will learn how to be able to determine an initial response to case management, as well as developing a plan and conducting case management meetings.

[CHCCCS007] Develop and implement service programs #

This unit provides the skills and knowledge required to engage consumers, analyse service needs of particular groups and develop programs and services to meet those needs.

[CHCDFV001] Recognise and respond appropriately to domestic and family violence #

Students will learn how to identify and respond to the needs of clients who may be experiencing domestic and family violence, including responding to immediate intervention and support needs.

[CHCCCS019] Recognise and respond to crisis situations #

This unit focuses on working effectively with clients at risk or in crisis. Particularly, you will learn how to identify, address and respond to various crisis situations, and facilitate referrals where appropriate. You will also learn about the importance of self-care and supervision in crisis support work.

[CHCMGT005] Facilitate workplace debriefing and support processes #

Students will learn how to implement support processes to manage stress and emotional wellbeing of self or colleagues working in varied health and community service contexts.

[CHCPRP003] Reflect on and improve own professional practice

This unit focuses on the importance of engaging in a reflective practice and professional development. Specifically, you will learn to reflect on and evaluate your professional practice, partake in supervision processes, and plan for ongoing professional development to support a sustainable practice framework.