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Certificate IV in Health Administration

HLT47321

This nationally recognised Cert IV in Health Administration reflects the role of individuals who work in operational or team-leading roles in health administration. These workers follow known routines and procedures, taking responsibility for their own work.

Students who successfully complete this allied health qualification can expect to be involved in the delivery of administrative work in the health industry. They achieve this by combining communication, customer service and technical skills, and using discretion and judgment to adapt and transfer their skills to different situations.

Enrol now to study health administration online. Study from anywhere and earn your online Cert IV at your own pace.

COURSE GUIDE

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Icon-Course-Delivery Course Delivery

Online, Self-paced

Icon-Duration Duration

12 months (full time)

Icon-Units Structure

14 Units

You are able to gain entry to the Diploma of Counselling if you have:

  • Icon-Small-Tick Completed Year 12, or
  • Icon-Small-Tick Completed a Certificate III qualification, and be at least 17 years of age.
  • Icon-Small-Tick have at least 2 years of sufficient life experience (work or study), if over 21 years of age.

AIPC is a long-standing provider of flexible counsellor education. Subsequently, the Institute has plenty of experience on which to draw to ensure you experience a high quality, fully supported online learning experience. It’s what our team have done for over 30 years, and we have enthusiastically extended this expertise into allied health training Australia’s fastest growing industry.
  • Icon-Small-Tick Reduced Upfront (and enjoy a substantial discount).
  • Icon-Small-Tick Fortnightly Payment Plan (take advantage of our fortnightly payment plans over 36 months).
  • Icon-Small-Tick Pay via Credit Card or Direct Debit.

Our Student Support Centres are located in:

  • Icon-Small-Tick Sydney
  • Icon-Small-Tick Melbourne
  • Icon-Small-Tick Perth

Request a Course Guide

Please complete this form and we will respond within 24 working hours.

National-Training-Logo ITECA-Logo

Why study our Certificate IV in Health Administration

AIPC is a long-standing provider of flexible counsellor education. Subsequently, the Institute has plenty of experience on which to draw to ensure you experience a high quality, fully supported online learning experience. It’s what our team have done for over 30 years, and we have enthusiastically extended this expertise into allied health training Australia’s fastest growing industry.

0You will learn:

  • Icon-Small-Tick Develop the necessary skills and confidence to communicate with a range of healthcare staff
  • Icon-Small-Tick Manage resources and develop the skills to order stock efficiently
  • Icon-Small-Tick Learn how to effectively use administrative systems and relevant workplace technology
  • Icon-Small-Tick Manage customer feedback and complaints

1Career Outcomes:

  • Icon-Small-Tick Health Administration Worker
  • Icon-Small-Tick Medical Receptionist
  • Icon-Small-Tick Hospital Administration Officer
  • Icon-Small-Tick Allied Health Administrator

Australia’s fastest growth industry

15.8%

Expected Employment Growth

in the Health Care and Social Assistance Industry to 2026.

300,000

Expected Employment Growth

in the Health Care and Social Assistance Industry to 2026.

1,150

Expected Employment Growth

in the Health Care and Social Assistance Industry to 2026.

There has never been a better time for you to invest in your future career. The need for qualified employees supporting health and allied health professionals is greater than ever before. The Health Care and Social Assistance sector is predicted to be the fastest growth industry over the next 5 years. Working in the health sector is supremely rewarding. You will be supporting the delivery of health services to vulnerable patients who need care, support and assurance.

Course Outline

UNIT #
TITLE
UNIT #
TITLE

[CHCMHS001] Work with people with mental health issues

Establish relationships, clarify needs and work collaboratively with people who are living with mental health issues.

[CHCDIV002] Promote Aboriginal and/or Torres Strait Islander cultural safety

Promote Aboriginal and/or Torres Strait Islander cultural safety.

[CHCDIV001] Work with diverse people

Work with diverse people.

[CHCLEG001] Work legally and ethically

Identify and work within the legal and ethical frameworks that apply to an individual job role.

[CHCCOM005] Communicate and work in health or community services

Identify and use appropriate communication techniques effectively with clients, colleagues and management.

[CHCCCS020] Respond effectively to behaviours of concern

Identify and respond to behaviours of concern with people.

[HLTINF007] Implement and monitor infection prevention and control standards, policies and procedures

Provide information about infection prevention and control procedures and integrate those procedures into work practices.

[HLTWHS003] Maintain work health and safety

Implement and monitor workplace health and safety policies, procedures and work practices.

[BSBMED302] Prepare and process medical accounts

Provide advice to patients regarding fee structures and process referrals.

[HLTADM011] Manage health billing and accounting system

Implement and monitor a billing and accounting system in a health practice.

[BSBOPS504] Manage business risk

Manage business risks in a range of contexts across an organisation.

[HLTCCD003] Use medical terminology in health care

Apply an understanding of medical terminology to interpret clinical documentation.

[BSBMED305] Apply the principles of confidentiality, privacy and security within the medical environment

Apply the skills to procedures and principles relating to confidentiality, privacy and security.

[HLTADM010] Facilitate a coordinated approach to client care

Provide instructions and information to clients and pro-actively follow up with clients.

[CHCPRP003] Reflect on and improve own professional practice

Reflect on and improve own professional practice.

At IAH we have a payment method to suit every student. If you decide to pay for your course upfront you will enjoy a substantial discount, and you can concentrate on your studies without thinking about further payments.

If you would prefer to spread your payments, you can take advantage of our fortnightly payment plans over 36 fortnights.

To further assist make training as accessible as possible, we separate payment for tuition (theory elements) from that of the practical course elements. Payment for the practical elements is done as they are undertaken. See full details below.

We always strive to keep tuition as affordable as possible, opening up quality education for everyone.

Course*
Reduced Upfront Payment
Fortnightly Payment**

Certificate IV in Health Administration

$2,990
$139
x 26 fortnights

*Total upfront course cost is $4,670, which includes tuition of $2,990, plus 12 practical sessions each of $140. The practical elements are paid for as they are undertaken. They can be completed by online group workshop, via Zoom/Skype, by uploading a video demonstration, or by having a private assessor assess your skills.

**Fortnightly payments can be made by Credit Card or Direct Debit.

For over 30 years AIPC has set the benchmark for service and support in education. We offer a complete external study support system that has been developed and refined over decades of research and continual student feedback.

As a student you have unlimited access to the Institute’s Toll Free 1300 Study Assistance Line. Our Degree-qualified Education Advisers are available 9am and 5pm EST Monday to Friday to provide you with friendly academic support. Their focus is to support you throughout your studies so you can graduate in the time frame you set. This includes answering questions on assignment topics, personal coaching on assignment writing, and giving hints and tips on specific concepts. The Study Assistance Line is there whenever you feel you need a bit of extra guidance.

The structure of the Certificate IV in Health Administration ensures you graduate with sufficient practical skill so you can apply your knowledge with confidence.

Students can elect to complete the practical components through various means, such as a one-on-one or small group session with a private assessor. We have private assessors in numerous regional areas across Australia.

Students can also complete their practical components by video recording a demonstration of their skills. We have guidelines available to assist students compile their recordings and develop effective role plays to demonstrate their skills.

The Institute website is an extremely helpful study resource. Via the website you can access the My.AIPC Student Portal which is your link to numerous study support and e-learning functions. You can:

  • Download electronic versions of your workbooks,
  • Complete your activities and upload for marking,
  • Contact an Online Education Adviser for study assistance,
  • Access the Knowledge Base, a massive database of the most commonly asked academic questions, categorised for particular subjects, activities and concepts,
  • See when seminars are available in your area,
  • Plus much more.

The Institute has developed a comprehensive range of resources to help you expand your knowledge and practical skills throughout your studies and beyond. 

The Institute also has a large reference list of books and resources for students who wish to broaden their reading. This list covers the areas of Counselling, Psychology, Sociology and Behavioural Science. 

Capitalising on the accessibility of the internet, the Institute has developed two websites to complement your studies. The Institute's Articles site at www.aipc.net.au/articles is an online facility where you can browse numerous articles on a variety of counselling topics. And Counselling Connection, the Institute's official blog, at www.counsellingconnection.com, assists you with access the latest information about counselling and what's happening in the industry. 

There are also numerous ways to connect to the Institute through social media, including Facebook, Twitter, Google + and Google Communities.

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Applying is easy using our simple online application process.

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Request a Course Guide

Please complete this form and we will respond within 24 working hours.