Imagine this scenario: you are keen to get a particular job and an opportunity for it comes up. You prepare meticulously for the interview, but somehow, it doesn’t go well. The interviewers don’t seem to warm to you, and you know in your heart that you will not be chosen: a gut feeling confirmed a week later by a polite rejection letter. What is your reaction? More specifically, how willing are yo... »
If you are supporting a family in transition, you may perceive huge differences between them and the characteristics (named in our previous article) as belonging to resilient families. If so, you may be wondering: “So how do I help move my struggling family down the continuum towards greater functionality?” In this article we address three principal areas of focus, which reinforce one another: Sup... »
We’ve been doing it since the first humanoids appeared on the planet, so by now – hundreds of thousands of years into our existence – we have some basic notions about what governs our communication. We understand that our human interactions are purposeful, not random. We observe that we make choices, that there is usually room for another meaning from what we intend (so communication is ambiguous)... »
How well-developed are your communication skills? The Carnegie Foundation claims that personal qualities account for 85 percent of the factors contributing to job success. The Harvard Bureau of Vocational Guidance, meanwhile, notes that 66 percent of people fired from their jobs were fired because they failed to get along with people (Edith Cowan University, n.d.). The truth is, you cannot not com... »
Most practitioners would be shocked to hear it, but without realising it, many build resistance in clients – lowering their capacity to engage – through protocols and habits which communicate something very different to the client than what the practitioner is asking or intends to convey (Rosengren, 2009). In this article, we explore five ways in which practitioners may inadvertently build resista... »
Because most people who die by suicide give warning signals of their intentions, the best way to help prevent suicide is to learn how to recognise – and then respond to – those signs. It may be helpful to think of a continuum, at one end of which is a healthy desire to live life to the fullest, and at the other end of which is a completed suicide. Somewhere on that continuum – possibly in the half... »
“First impressions stick.” “You never get a second chance to make a first impression.” If there is any truth in these two popular notions, then anyone working with a helpee (e.g. a therapy client, a friend, a family member, etc.) within the context of providing mental health support should not underestimate the usefulness and importance of opening micro-skills. »
The American National Science Foundation discovered that we form an impression of someone in just three seconds (personal communication, 1984). Social scientists also claim that at least 80 per cent of our communication takes place on the non-verbal level (Young, 2005), with only 7 percent of emotion being conveyed by verbal means. Of the rest, 38 per cent is conveyed by voice, and 55 per cent by ... »
Group therapy provides a unique and important way for clients to learn about themselves and their relationships, to gain confidence, develop new skills and abilities, and to give and receive support and feedback from others. For many types of problems, group therapy is the treatment of choice. In this article we overview skills and role of the group therapist. »
Click here to read Part 1 of this series… Click here to read Part 2 of this series… Group work and team building are vital at the performing stage of group development. In psycho-educational groups, teamwork and learning are promoted by emphasising how groups can achieve tasks that cannot be accomplished by individuals alone (Gladding, 2003). Groups that work to achieve consensus, promote in... »
The Storming Stage is a time of conflict and anxiety within the group as it moves from primary tension (awkwardness about being in a new and strange situation) to secondary tension (intragroup conflict between members). Each group experiences the storming process differently. Some groups may encounter all the problems associated with this period where others may only experience a few of the relate... »
A number of problems can occur during the formation of the group and afterwards. Some of these difficulties involve group members while others are related to group processes. One of the best ways to handle group problems is to prevent them. Where prevention is not possible, the group members and the group therapist can work together to bring about resolution (Gladding, 2003). Dealing with people p... »
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